1. Who we are

This website is operated by:

C.E.S. (POOLE) LIMITED
Unit C, 87 Ringwood Road
Poole, Dorset, BH14 0RH

Phone: +44 (0)1202 731941
Phone: +44 (0)1202 731922
Email: sales@ces-electrical.co.uk

2. What information we collect

We may collect and process the following personal information:

• Name
• Email address
• Phone number
• Any information you provide when contacting us via the website
• Technical information such as IP address, browser type, and pages visited (via analytics cookies)

3. How we collect information

We collect information when you:

• Submit an enquiry through our website forms
• Contact us by email or phone
• Browse our website (through cookies and analytics tools, where consent is given)

4. How we use your information

We use your information to:

• Respond to enquiries and provide quotes or services
• Communicate with you about our services
• Improve the performance and usability of our website
• Understand how visitors use our site (through analytics, where consent is given)

We only collect and use personal data where we have a lawful basis to do so.

5. Cookies and analytics

Our website uses cookies.

Analytics cookies are used to help us understand how visitors use our website so we can improve it. These cookies are only set if you give your consent via the cookie banner.

You can accept or reject analytics cookies at any time using the cookie controls on the website.

6. Google Analytics

Where consent is given, we use Google Analytics, a web analytics service provided by Google.

Google Analytics collects information such as pages visited, time spent on the site, and how users arrived at the site. This information is processed in a way that does not directly identify individuals.

You can learn more about how Google uses data here:
https://policies.google.com/privacy

7. How we store and protect your data

We take reasonable technical and organisational measures to protect personal data from loss, misuse, or unauthorised access.

Personal data is only retained for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal obligations.

8. Who we share your data with

We do not sell or rent personal data to third parties.

We may share data with trusted service providers (such as website hosting or analytics providers) where necessary to operate our website and services. These providers are only permitted to use data in accordance with our instructions and applicable data protection laws.

9. Your rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict how your data is used

To exercise these rights, please contact us using the details above.

10. Contact us

If you have any questions about this privacy policy or how your data is handled, please contact:

sales@ces-electrical.co.uk